Monday, December 29, 2008

Airfare and arts: What are you paying for?

I travel around a bit, so I'm on the constant search for cheap flights. I flew over the weekend to Omaha to be with my family for Christmas. I went Southwest, one of my favorites, due to their low and predictable prices. Spirit is also incredibly cheap, offering fares often under $50. Explaining my flight options to my family, someone said, "how can some airlines offer fares so cheap, when others are so expensive?"

I thought for a moment, and knew the answer. Fares are cheap when there is less variety or choice in where and when you fly. You can only fly to a limited number of cities, and/or fly on very specific days. They keep prices low because they ONLY offer what is most cost-efficient for their company to produce, which may mean flights close to their headquarters, or flights between popular cities.

This reminded me of Rushton's explanation about the cost of books (the literary art form). Why are books cheaper in grocery stores or big-lots stores than they are in bookstores? Because the grocery stores only offers the absolute best sellers, a small variety, only what they know will sell and cover its own cost (John Grisham, Mary Higgins Clark, etc). Bookstores, whether small/independent or Barnes & Noble, offer more variety, so prices are higher to cover the cost of stocking lesser-bought books like poetry (they're a bookstore; it's their job to have variety, but they still have to pay for it somehow).

This also applies to performing arts, as explained by Doug Booher. Shows can be more expensive at performing arts centers that have more variety, because the blockbuster shows are underwriting the more experimental shows that don't cover their costs. The same with museums - they bring in the blockbuster special exhibitions that will bring in enough admission fees/sponsorships to cover other smaller or lesser-known but equally artistically important endeavors.

The arts are considered a “mixed commodity” because they are in part a private good – they can be sold to an individual purchaser and their benefits are enjoyed specifically by him (the ticket to a concert, for example). They are also in part a public good, because their presence enriches society as a whole (preservation of collective cultural heritage, prestige and identity conferred upon a body of people, developing aesthetic public tastes, etc, suggested by economists Baumol and Bowen). I might argue many other services are like this that we don't realize; enriching society in the form of options from which we may not individually benefit, but rather benefit indirectly, collectively, simply from their presence. (Example: Do we perceive our country to be more free, mobile, and well-off, if we have seemingly infinite commercial flight options, even if we ourselves do not take advantage of them? And are we as a whole benefited by this mindset? Do we take pride and comfort in knowing we COULD go somewhere if we need or want to, or that our children will have the opportunity to take advantage of these options in the future, contributing to more peace of mind? It may not be tangible, exactly, but the spillover externalities could be far-reaching.)

Point is, in many situations, when you're wondering about the price of something, consider if you're paying ONLY for what you yourself get (private good), or if you're paying for the options you have, or for the availability of lesser-popular offerings, the mere presence of which, it might be argued, enrich society as a whole.

2 comments:

Michael Rushton said...

Hi Sarah - interesting post.

I have wrestled with the bookstore variety question, since it often comes up in discussions of the common european policy of not allowing discounts on books, where the stated rationale is that it will preserve those small bookstores that focus on variety.

One point is that some bookstores do well because they promise variety to people who enter the store - we go to a particular shop for browsing because we know it will be interesting. We might then make an "impulse" buy of a best-seller at full-price, even knowing we can get it cheaper elsewhere. But in this model, stocking variety is a profit-seeking strategy, not a "let's be nice to the poets" strategy. Because why would a profit-maximizing business stock books that have a very low probability of sales unless it were a way to generate business in other books?

Mr Booher is right, but I think we need to distinguish between nonprofit and for-profit here, for the same reasons as above. A nonprofit might have some blockbuster exhibits or shows to help pay for mission-related-but-not-lucrative exhibits and shows. But commercial venues...maybe not so much. Especially with a performing arts hall - why would a for-profit hall book any (predictably) money-losers? It's not the same as a bookstore, where variety is a marketing strategy.

Sarah Roffman said...

Hi Dr. Rushton - thank you for reading my blog and still teaching.

You're right, it's important to consider for-profit or non-profit status in looking at firms' motives to offer certain products and variety or not.

We might easily agree that non-profits offer a mix of experimental offerings (variety) and blockbusters, each with its advantages and ability to serve the mission. And when you're paying for your private good, chances are you're supporting a public good simultaneously.

But why do for-profits stock variety?

My first instinct is to say they stock variety products because there is a demand for these products - they don't offer what doesn't sell. But your bookstore model is well-taken. So we have:

#1 Marketing Strategy

As you point out, bookstores (for-profit) may stock variety as a marketing strategy; people come in to browse the unusual and interesting, and then make an impulse purchase of a best seller.

Other for-profits I can think of that use this strategy:

Grocery stores/Kroger: you are attracted to the new aisles of organic offerings at the new Bloomington location, but you think while you're there; I better pick up some milk and bread and bananas.
Clothing stores/the GAP: you go in to see the variety of this season's fashions, but you buy the bestseller black trouser pants.
Retail stores/Target: you are drawn in to the shiny plastic goodness, but buy toilet paper, laundry detergent, and halloween candy.

Attraction: variety / Actual Purchase: bestsellers


#2 Niche markets still have demand

It doesn't mean that other items aren't bought in these stores, but they are bought less often. There's a market for unusual products, even if its just lots of small niche markets put together. So some firms are capturing the market share of more rare items.

For example, airlines offer variety not as a market strategy (no one comes in to browse fares to Costa Rica and then makes an impulse purchase to Chicago). Airlines only offer flights to places where there is some demand. If flights are being offered to Costa Rica, people must actually want to go to Costa Rica. They also want to go to Idaho, Iowa, and North Dakota, fewer people, than LA and NY, but people, still. These travelers will spend their money somewhere, and all added up, that margin might be worth it for Northwest, but not to Spirit. The firms that don't stock variety are ones who would lose more than they'd gain, cost too high for benefit (commercial performing arts venues, as you point out).

Attraction: variety / Actual Purchase: variety products


So back to the point.

At non-profits, when you buy the bestseller, you're underwriting the cost of the variety, and the institution knowingly operates this way, in order to be able to offer the variety that they feel serves their mission.

At for-profits, you're buying the bestsellers, so the firm can afford to stock the variety, to use to (1) attract you back, and make more money on more bestsellers and (2) offer products to niche markets and capture share.

So (when) they both offer variety, but with different intentions, and you're still financing their ability to offer variety when you buy the bestsellers, right? And does this variety add to public good? Debatable, in a philosophical sense, but most people would say we're happier and better off with lots of choices for our unique tastes. Other pros: If less-popular products are continually offered, they stand a chance to become bestsellers and new things are always springing up. If only bestsellers were offered at every store, we'd lack healthy market competition, right?


ps. Thank you for making our graduate program so great that I have fun thinking through these things.